About the team
You will be the trusted advisor to CX and Marketing leaders at the largest banks and retailers in the GCC, owning a $4M+ book of business.
What you'll do
- Drive 120%+ net revenue retention on a $4M book
- Run executive QBRs with VP+ stakeholders
- Identify expansion plays and partner with AEs
- Be the voice of the customer back to product
What we're looking for
- 4+ years enterprise CSM in SaaS / CPaaS
- Arabic & English fluency
- Comfortable owning a quota
Nice to have
- + Background in BFSI or aviation
- + Gainsight / ChurnZero experience
Perks & benefits
- Dubai relocation + housing allowance
- Quota-based bonus paid quarterly
- ESOPs with accelerated vesting on M&A
Hiring process
- 1
Application review
We read every application within 5 business days.
- 2
Intro call (30 min)
A quick chat with our recruiter to align on the role.
- 3
Craft interview
1–2 deep-dive rounds with your would-be teammates.
- 4
Founder chat
Meet a founder, ask anything, get an offer in 48 hours.